Course 08 Encouraging Innovation in the Commissioning of Services in the Public and Third Sector 2011-06-14 CPI HQ 32-36 Loman Street London SE1 0EH 9am-5pm

Each course involves one full day of classroom training plus a minimum of four hours self-study on a specific assignment. The assignment is based on your real life workload. This assignment will be marked and individual feedback provided to you by your course tutor. Learning Outcomes • Understand how innovation can add value to the commissioning process within the Public and Third Sector • Examine how innovation can impact on service improvements • Critique examples of Public and Third Sector innovation • Understand the techniques to encourage innovation by providers, service users and stakeholders • Examine techniques to encourage innovation • Identify how to support providers, service users and stakeholders to be innovative The cost of each course is £275+VAT. Early booking is advised as places are limited. The cost covers: • One training day • Training materials • Buffet lunch • Follow up assignment guidance and feedback by course tutor • Certificate of Level 4 award with the national awarding body, NCFE. To book Complete the booking form and return to: Monica Fenwick The Centre for Public Innovation 32 - 36 Loman Street London SE1 0EH Email: monica.fenwick@publicinnovation.org.uk Fax: 020 7922 7821 Please call Monica on 020 7922 7824 with any queries you may have. Payment To pay online using Credit/Debit card complete the booking form and sent it to us at monica.fenwick@publicinnovation.org.uk then check out securely below with PayPal.* *Please note that this price includes VAT at its current rate of 20%. To pay by invoice/cheque complete your booking form and send it to us at monica.fenwick@publicinnovation.org.uk

Course 07 Developing Outcome Based Performance Management within the Public and Third Sector 2011-06-07 CPI HQ 32-36 Loman Street London SE1 0EH 9am-5pm

Each course involves one full day of classroom training plus a minimum of four hours self-study on a specific assignment. The assignment is based on your real life workload. This assignment will be marked and individual feedback provided to you by your course tutor. Learning Outcomes • Understand why performance management is important in demonstrating customer outcomes • Evaluate the use of performance management in demonstrating customer outcomes • Understand how to develop collaborative relationships with service providers • Develop strategies to encourage collaborative and not adversarial relationships with service providers • Understand how techniques may be used to achieve effective performance management • Examine types of indicators and performance measures used in performance management • Examine reporting methodology and systems used in performance management • Quantify and qualify outcomes for customers using performance data The cost of each course is £275+VAT. Early booking is advised as places are limited. The cost covers: • One training day • Training materials • Buffet lunch • Follow up assignment guidance and feedback by course tutor • Certificate of Level 4 award with the national awarding body, NCFE. To book Complete the booking form and return to: Monica Fenwick The Centre for Public Innovation 32 - 36 Loman Street London SE1 0EH Email: monica.fenwick@publicinnovation.org.uk Fax: 020 7922 7821 Please call Monica on 020 7922 7824 with any queries you may have. Payment To pay online using Credit/Debit card complete the booking form and sent it to us at monica.fenwick@publicinnovation.org.uk then check out securely below with PayPal.* *Please note that this price includes VAT at its current rate of 20%. To pay by invoice/cheque complete your booking form and send it to us at monica.fenwick@publicinnovation.org.uk

Course 06 Developing Outcome Based Tenders and Service Specifications in the Public and Third Sector 2011-05-04 CPI HQ 32-36 Loman Street London SE1 0EH 9am-5pm

Each course involves one full day of classroom training plus a minimum of four hours self-study on a specific assignment. The assignment is based on your real life workload. This assignment will be marked and individual feedback provided to you by your course tutor. Learning Outcomes • Understand the purpose of the tender document and service specification • Evaluate the use of tender documents and service specifications in the commissioning process • Understand how to write a tender of service specification that incorporates outcome targets • Examine the elements of a tender or service specification • Incorporate local targets and requirements into standard templates and contracts • Know how to manage the tender process and award of contract • Identify and plan a time line and risk log for the tendering process • Agree and set assessment criteria • Explain how to evaluate proposals and award contracts • Understand the legal requirements of developing outcome based tenders and service specifications The cost of each course is £275+VAT. Early booking is advised as places are limited. The cost covers: • One training day • Training materials • Buffet lunch • Follow up assignment guidance and feedback by course tutor • Certificate of Level 4 award with the national awarding body, NCFE. To book Complete the booking form and return to: Monica Fenwick The Centre for Public Innovation 32 - 36 Loman Street London SE1 0EH Email: monica.fenwick@publicinnovation.org.uk Fax: 020 7922 7821 Please call Monica on 020 7922 7824 with any queries you may have. Payment To pay online using Credit/Debit card complete the booking form and sent it to us at monica.fenwick@publicinnovation.org.uk then check out securely below with PayPal.* *Please note that this price includes VAT at its current rate of 20%. To pay by invoice/cheque complete your booking form and send it to us at monica.fenwick@publicinnovation.org.uk

Course 05 Using Procurement to Commission Outcomes within the Public and Third Sector 2011-04-19 CPI HQ 32-36 Loman Street London SE1 0EH 9am-5pm

Each course involves one full day of classroom training plus a minimum of four hours self-study on a specific assignment. The assignment is based on your real life workload. This assignment will be marked and individual feedback provided to you by your course tutor. Learning Outcomes • Understand the procurement process • Examine National and European legislation • Critically evaluate the procurement requirement at each stage of the commissioning process • Understand how procurement may be used to achieve outcomes in commissioning • Evaluate the benefits of using procurement to encourage competitive dialogue • Use procurement systems to enhance potential provider’s proposals The cost of each course is £275+VAT. Early booking is advised as places are limited. The cost covers: • One training day • Training materials • Buffet lunch • Follow up assignment guidance and feedback by course tutor • Certificate of Level 4 award with the national awarding body, NCFE. To book Complete the booking form and return to: Monica Fenwick The Centre for Public Innovation 32 - 36 Loman Street London SE1 0EH Email: monica.fenwick@publicinnovation.org.uk Fax: 020 7922 7821 Please call Monica on 020 7922 7824 with any queries you may have. Payment To pay online using Credit/Debit card complete the booking form and sent it to us at monica.fenwick@publicinnovation.org.uk then check out securely below with PayPal.* *Please note that this price includes VAT at its current rate of 20%. To pay by invoice/cheque complete your booking form and send it to us at monica.fenwick@publicinnovation.org.uk

Course 04 Involving Service Users and Other Stakeholders in the Commissioning of Services in the Public and Third Sector 2011-04-06 CPI HQ 32-36 Loman Street London SE1 0EH 9am-5pm

Each course involves one full day of classroom training plus a minimum of four hours self-study on a specific assignment. The assignment is based on your real life workload. This assignment will be marked and individual feedback provided to you by your course tutor. Learning Outcomes • Understand the rationale for involving service users and other stakeholders in the development of services • Evaluate the reasons for involving services users when developing services • Identify stakeholders and present the rationale for involving them • Understand how to achieve meaningful and active involvement of service users and stakeholders in commissioning services • Analyse techniques which involve service users and stakeholders in commissioning services • Assess the impact of stakeholders and service user involvement in the commission of services The cost of each course is £275+VAT. Early booking is advised as places are limited. The cost covers: • One training day • Training materials • Buffet lunch • Follow up assignment guidance and feedback by course tutor • Certificate of Level 4 award with the national awarding body, NCFE. To book Complete the booking form and return to: Monica Fenwick The Centre for Public Innovation 32 - 36 Loman Street London SE1 0EH Email: monica.fenwick@publicinnovation.org.uk Fax: 020 7922 7821 Please call Monica on 020 7922 7824 with any queries you may have. Payment To pay online using Credit/Debit card complete the booking form and sent it to us at monica.fenwick@publicinnovation.org.uk then check out securely with PayPal.* *Please note that this price includes VAT at its current rate of 20%. To pay by invoice/cheque complete your booking form and send it to us at monica.fenwick@publicinnovation.org.uk

Course 01 Developing Outcome Based Commissioning in the Public and Third Sector 2011-03-15 CPI HQ 32-36 Loman Street London SE1 0EH 9am - 5pm

Each course involves one full day of classroom training plus a minimum of four hours self-study on a specific assignment. The assignment is based on your real life workload. This assignment will be marked and individual feedback provided to you by your course tutor. Learning Outcomes • Understand the purpose of commissioning within the Public and Third Sector • Examine how the commissioning process works within the Public and Third Sector • Analyse the benefits of outcomes instead of outputs within the Public and Third Sector • Understand how to develop outcome targets in the commissioning process • Relate outcomes to customers in the commissioning process • Develop outcome targets in the commissioning process The cost of each course is £275+VAT. Early booking is advised as places are limited. The cost covers: • One training day • Training materials • Buffet lunch • Follow up assignment guidance and feedback by course tutor • Certificate of Level 4 award with the national awarding body, NCFE. To book Complete the booking form and return to: Monica Fenwick The Centre for Public Innovation 32 - 36 Loman Street London SE1 0EH Email: monica.fenwick@publicinnovation.org.uk Fax: 020 7922 7821 Please call Monica on 020 7922 7824 with any queries you may have. Payment To pay online using Credit/Debit card complete the booking form and sent it to us at monica.fenwick@publicinnovation.org.uk then check out securely below with PayPal.* *Please note that this price includes VAT at its current rate of 20%. To pay by invoice/cheque complete your booking form and send it to us at monica.fenwick@publicinnovation.org.uk

Course 02 Developing Needs Led Assessment to Determine Commissioning in the Public and Third Sector 2011-03-23 CPI HQ 32-36 Loman Street London SE1 0EH 9am-5pm

Each course involves one full day of classroom training plus a minimum of four hours self-study on a specific assignment. The assignment is based on your real life workload. This assignment will be marked and individual feedback provided to you by your course tutor. Learning Outcomes • Understand how to develop needs led assessment • Examine the rationale and purpose of needs led assessment • Examine the components of a needs led assessment • Identify the contributors required to inform a needs led assessment • Identify data sets and data sources to inform needs led assessment • Develop an outline to create a needs led assessment The cost of each course is £275+VAT. Early booking is advised as places are limited. The cost covers: • One training day • Training materials • Buffet lunch • Follow up assignment guidance and feedback by course tutor • Certificate of Level 4 award with the national awarding body, NCFE. To book Complete the booking form and return to: Monica Fenwick The Centre for Public Innovation 32 - 36 Loman Street London SE1 0EH Email: monica.fenwick@publicinnovation.org.uk Fax: 020 7922 7821 Please call Monica on 020 7922 7824 with any queries you may have. Payment To pay online using Credit/Debit card complete the booking form and sent it to us at monica.fenwick@publicinnovation.org.uk then check out securely below with PayPal.* *Please note that this price includes VAT at its current rate of 20%. To pay by invoice/cheque complete your booking form and send it to us at monica.fenwick@publicinnovation.org.uk

Course 03 Stimulating the Provider Market to Deliver Services in the Public and Third Sector 2011-04-05 CPI HQ 32-36 Loman Street London SE1 0EH 9am-5pm

Each course involves one full day of classroom training plus a minimum of four hours self-study on a specific assignment. The assignment is based on your real life workload. This assignment will be marked and individual feedback provided to you by your course tutor. Learning Outcomes • Understand the potential market provision to deliver commissioned services in the Public and Third Sector • Examine the role of the Public, Third and Private Sector • Understand how to stimulate and engage the market to deliver commissioned Services • Identify strategies required to engage with potential providers • Recommend ways of working with potential providers to help shape the commissioning requirements. The cost of each course is £275+VAT. Early booking is advised as places are limited. The cost covers: • One training day • Training materials • Buffet lunch • Follow up assignment guidance and feedback by course tutor • Certificate of Level 4 award with the national awarding body, NCFE. To book Complete the booking form and return to: Monica Fenwick The Centre for Public Innovation 32 - 36 Loman Street London SE1 0EH Email: monica.fenwick@publicinnovation.org.uk Fax: 020 7922 7821 Please call Monica on 020 7922 7824 with any queries you may have. Payment To pay online using Credit/Debit card complete the booking form and sent it to us at monica.fenwick@publicinnovation.org.uk then check out securely below with PayPal. *Please note that this price includes VAT at its current rate of 20%. To pay by invoice/cheque complete your booking form and send it to us at monica.fenwick@publicinnovation.org.uk

Alcohol Innovation Showcase - Programme Close Event 2011-05-11 Mandolay Hotel Guildford 10am-3pm

The South East Alcohol Innovation Programme has been running since October 2009 and has delivered a range of exciting new projects that have each tackled issues around alcohol related hospital admissions. The Programme is now coming to an end and so, to celebrate the achievements, to look back and learn lessons and to try and help make sense of the future direction of alcohol policy and commissioning, we are running the second and final Alcohol Innovation Showcase. The South East Alcohol Innovation Showcase will take place on Wednesday 11th May 2011 at the Mandolay Hotel Guildford. At the Showcase you will be able to meet innovators who have delivered pilot projects as part of the Innovation Programme and find out what they have done. You will also be able to take part in a number of workshops and sessions with the innovators as well as listen to public sector innovation experts. The Innovation Showcase is free to attend. All those wishing to attend must book a place in advance at what will no doubt prove to be a very popular day. For more information about the Showcase please contact Mark Napier at ram@publicinnovation.org.uk or call 020 7922 7823. To book your place at the Innovation Showcase please email Monica Fenwick at monica.fenwick@publicinnovation.org.uk.