| Training >> Outcome Based Commissioning |
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27 July 2010 - London
"Good model & discipline of approach. Not process driven."
June Battye, Safer Southwark
The principle of measuring the impact of what clients achieve after engaging with services is becoming increasingly central to thinking across the statutory and third sectors. Client outcomes are being placed at the heart of a range of agendas, including Supporting People, Every Child Matters and World Class Commissioning.
Outcome based commissioning develops the basic principles of outcome thinking to create a radically different and improved approach to commissioning. Over the years contracting managers and their purchasing teams have shaped behaviours by defining inputs, setting output targets, and focusing on unit costs and lowest price.
While this controls spending, it has allowed providers (and commissioners) to ignore an obligation to establish a clear, measurable relationship between the outcomes to be achieved and the outputs and processes put in place to deliver them. It is the ultimate outcome that should drive success, not the process or activity, and this is the core principle of outcome based commissioning. |
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