Our mission is simple

The Centre for Public Innovation exists to help public and voluntary sector organisations improve the lives of their clients. We work predominantly in health, social care, criminal justice and substance misuse, embedding a culture of continuous improvement and ensuring our clients can cope with the changing funding landscape.

With a focus on continuous improvement, measuring outcomes and innovation, we help our clients to improve the lives of some of society’s most vulnerable people.
Over the last decade we have earned a reputation as one of the most forward thinking social enterprises in the UK.
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What we do and more

We help organisations to develop innovative services that deliver improved outcomes for their clients and save money.

We’ve been in business since 2000 and during that time have helped more than 200 organisations to improve their services and make a positive difference to the lives of their service users.

We specialise in health, social care –adults and young people - and criminal justice.

We work with our clients, enabling them to find ways of working that have measurable, tangible and positive results.

Contact us today to see how we
can help you.

Why use CPI?

With our support, organisations have seen the lives of their clients transformed at a time of intense pressure on budgets.
The changing funding landscape has seen public sector budgets facing the biggest squeeze for a generation and the voluntary sector competing for limited funds.
We believe that an organisation that truly

embraces continuous improvement is well placed to cope with almost anything.
We don’t have huge overheads, but have a small core team of directors, backed by a larger group of associates who bring their expertise depending upon the nature of the issue, problem or sector we’re engaged in.
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Meet the team

  • Mark Napier - Managing Director

    Mark is a leading advocate for innovation in the public and voluntary sectors. As Managing Director, he leads CPI’s strategic development. Mark is widely published and has contributed to a number of policy and strategy papers for the Cabinet Office, Treasury, Audit Commission and other government departments as well as participating in international discussions around issues regarding public innovation.He believes strongly in the power of local communities and users of services to help drive improved outcomes and has applied grass roots innovation models with great success.

  • Gary Ward - Director

    Gary is a communications specialist who helps companies and organisations to get their message across. His experience includes cause-related social marketing campaigns and policy initiatives in the areas of alcohol, mental health, drugs, cancer, crime, race relations, housing and education. As a board member, Gary provides support and advice on marketing-communications for CPI. He is a strong advocate of the role of effective communications in driving change and providing excellent customer service.

  • Will Pierce – Head of Strategy

    An experienced business leader with a track record of delivering clearly defined strategic goals in the private sector. Will has taken organisations through the full company life-cycle: from successfully executing start-ups, consolidations, management buy-outs, fundraising (both with banks and private equity) and ultimately leading trade sales and integration into large international corporations. Will has extensive experience in developing and operating quality management systems, while using Continuous Improvement to drive company development.

  • Jennifer Bier - Project Manager

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